At Solohustller, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
1.1 Information You Provide
We collect information you directly provide, including:
- Account Information: Name, email address, and password when you create an account
- Profile Information: Learning preferences, goals, and schedule availability
- Payment Information: Billing details processed securely through our payment providers (we do not store complete payment card details)
- Communications: Messages you send to us through support channels
1.2 Information Collected Automatically
When you use Solohustller, we automatically collect:
- Usage Data: Pages visited, features used, time spent learning, quiz results, and progress data
- Device Information: Browser type, operating system, device type, and screen resolution
- Log Data: IP address, access times, and referring URLs
- Cookies: Small files stored on your device to improve your experience (see our Cookie Policy)
2. How We Use Your Information
We use your information to:
- Provide Services: Create and manage your account, deliver personalized learning content, and track your progress
- Personalize Experience: Customize learning paths based on your preferences and performance
- Process Payments: Handle subscription billing and refunds
- Communicate: Send important updates, respond to inquiries, and provide customer support
- Improve Platform: Analyze usage patterns to enhance features and user experience
- Security: Detect and prevent fraud, abuse, and security threats
- Legal Compliance: Comply with applicable laws and regulations
3. Information Sharing
We do not sell your personal information. We may share information with:
3.1 Service Providers
Third-party vendors who help us operate our platform, including payment processors, hosting providers, and analytics services. These providers are contractually obligated to protect your data.
3.2 Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect our rights, safety, or property.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
3.4 With Your Consent
We may share information for other purposes with your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure password hashing
- Regular security assessments
- Access controls limiting data access to authorized personnel
- Secure hosting infrastructure
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion:
- Personal data is deleted or anonymized within 30 days
- Backup copies are removed within 90 days
- Some data may be retained longer for legal compliance or legitimate business purposes
6. Your Rights and Choices
You have the following rights regarding your data:
6.1 Access and Portability
You can access your data through your account settings. You may request a copy of your data in a portable format.
6.2 Correction
You can update your account information at any time through your profile settings.
6.3 Deletion
You can delete your account through settings or by contacting us. This will permanently remove your personal data, subject to legal retention requirements.
6.4 Marketing Communications
You can opt out of marketing emails by clicking "unsubscribe" in any marketing email or updating your notification preferences.
6.5 Cookies
You can manage cookie preferences through your browser settings. See our Cookie Policy for details.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally.
8. Children's Privacy
Solohustller is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Third-Party Links
Our platform may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. GDPR Rights (EU/EEA Users)
If you are in the EU/EEA, you have additional rights under GDPR:
- Right to Object: Object to processing based on legitimate interests
- Right to Restriction: Request restricted processing in certain circumstances
- Right to Erasure: Request deletion of your personal data
- Right to Complain: Lodge a complaint with your local data protection authority
11. CCPA Rights (California Residents)
California residents have additional rights under CCPA:
- Right to Know: Request information about data collection and sharing
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
- Non-Discrimination: We will not discriminate against you for exercising your rights
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. The "Last updated" date at the top indicates when changes were made.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: support@solohustller.com
- Contact Page: solohustller.com/contact