Refund Policy

Last updated:

At Solohustller, we want you to be completely satisfied with your learning experience. This Refund Policy outlines the terms for cancellations and refunds for our subscription services.

1. Subscription Plans

Solohustller offers the following subscription options:

  • Free (Starter): Limited features, no payment required
  • Pro Monthly: $9/month - Full course access with advanced features
  • Pro Annual: $79/year - Same as Pro Monthly with 27% savings
  • Premium Monthly: $19/month - Unlimited everything for power users
  • Premium Annual: $159/year - Same as Premium Monthly with 30% savings

2. Free Trial

If we offer a free trial period, you will not be charged until the trial ends. You can cancel at any time during the trial without being charged.

3. Cancellation Policy

3.1 How to Cancel

You can cancel your subscription at any time by:

  • Going to your Account Settings > Subscription
  • Clicking "Cancel Subscription"
  • Following the confirmation steps

Alternatively, you can contact us at support@solohustller.com to request cancellation.

3.2 Effect of Cancellation

When you cancel:

  • Your subscription remains active until the end of your current billing period
  • You retain access to all Pro/Premium features until your subscription expires
  • Your account is not deleted; you can continue using the Free plan
  • Your progress, courses, and certificates are preserved

3.3 Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You will receive a reminder email before each renewal.

4. Refund Policy

4.1 Monthly Subscriptions (Pro & Premium)

7-Day Money-Back Guarantee: If you are not satisfied with your Pro or Premium subscription, you may request a full refund within 7 days of your initial purchase or most recent renewal.

After 7 days, monthly subscriptions are non-refundable for the current billing period. You may cancel to prevent future charges.

4.2 Annual Subscriptions (Pro & Premium)

30-Day Money-Back Guarantee: Annual subscriptions (both Pro and Premium) include a 30-day money-back guarantee from the date of purchase. If you are not satisfied within this period, you may request a full refund.

After 30 days, we offer prorated refunds for annual subscriptions based on unused months remaining, minus a 15% administrative fee.

4.3 No Refund Situations

Refunds are not available for:

  • Accounts terminated for violating our Terms of Service
  • Partial month usage on monthly plans
  • Requests made after the refund guarantee period has expired (unless prorated refund applies to annual plans)
  • Promotional or heavily discounted subscriptions (unless otherwise stated)

5. How to Request a Refund

To request a refund:

  1. Email support@solohustller.com with the subject "Refund Request"
  2. Include your account email and reason for the refund
  3. We will respond within 2 business days

6. Refund Processing

Once approved:

  • Refunds are processed to your original payment method
  • Credit card refunds typically appear within 5-10 business days
  • Bank processing times may vary
  • You will receive email confirmation when the refund is processed

7. Currency and Fees

Refunds are issued in the original currency of purchase. Any currency conversion fees charged by your bank are your responsibility. We do not refund transaction fees charged by payment processors.

8. Subscription Upgrades and Downgrades

8.1 Upgrading

When upgrading your plan (e.g., Free to Pro, Pro to Premium, or monthly to annual), you will be charged the prorated difference for the remainder of your billing period.

8.2 Downgrading

When downgrading your plan (e.g., Premium to Pro, Pro to Free, or annual to monthly), the change takes effect at the end of your current billing period. No partial refund is provided for unused time.

9. Exceptional Circumstances

We may consider refunds outside our standard policy in exceptional circumstances, such as:

  • Extended platform outages affecting your ability to learn
  • Medical emergencies or other documented hardships
  • Technical issues that significantly impacted your experience

Such requests are evaluated on a case-by-case basis. Please contact support with relevant documentation.

10. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email.

11. Contact Us

If you have questions about our Refund Policy or need assistance:

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